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Quality Essentials for the Health Care Professional

October 19, 2017 @ 8:00 am - October 20, 2017 @ 5:00 pm CT / 9:00 am - 6:00 pm ET

Quality Essentials for the Health Care Professional CPHQ Education Session
Thursday,October 19, 2017
8 a.m. to 5 p.m.


Friday, October 20, 2017
8 a.m. to 5 p.m.

Register TODAY

  • Are you new to quality?
  • Looking for a comprehensive review of quality concepts?
  • Thinking about taking the exam to become a Certified Professional in Healthcare Quality (CPHQ)?
  • Wanting to earn credits toward CPHQ recertification?

MetaStar, Inc., in collaboration with the Wisconsin Association for Healthcare Quality, invites you to a two day session with nationally known instructor Susan Mellott, PhD, RN, CPHQ, FNAHQ, highlighting essential concepts for your health care quality practice, including:

  • Strategic Leadership
  • Management of Quality Functions
  • Performance Improvement Processes
  • Information Management
  • Patient Safety
  • Quality Management of People
  • The Joint Commission (TJC, formerly JCAHO) and National Committee for Quality Assurance Standards (NCQA)
  • Basic Statistics for the CPHQ exam

MetaStar | 2909 Landmark Place | Madison, WI 53713

Join health care providers from long term care, acute care, and ambulatory care settings responsible for quality improvement, risk management, health information management, information technology, patient safety, infection prevention, administration and direct care.

Registration and Fees – Registration is limited!
2016 registration fees:

  • Current WAHQ members – $195
  • New WAHQ members – $240 (includes registration and a new, one-year WAHQ membership)
  • Non-WAHQ members – $290

Register online today and provide payment to MetaStar as soon as possible to secure your registration. You DO NOT need a PayPal account to pay with a credit card via PayPal. If paying by check, please write “CPHQ 10-19-17” in the memo field. Payment must be received by Monday, October 9, 2017.

Mail checks to:
MetaStar, Inc. | Attention: Mick Zellner | 2909 Landmark Place | Madison, WI 53713

Cancellations & Substitutions
Cancellations received after October 9, 2017, will forfeit 50 percent of the registration fee. Substitutions are allowed by notifying continuing-ed@metastar.com

Hotel Room Reservations
There are many affordable hotels in the area. Browse hotels here.

Hard copy handouts will be provided. The Healthcare Quality Handbook, 29th edition, 2016 (Janet Brown RN, CPHQ) is not required for this study session but is highly recommended by the session instructor as a study resource for exam candidates. Because our instructor, Susan Mellott, is an editor for this handbook, students are being offered a discount of $29 off the current price. At the online checkout screen, (available here) use the discount code “SUSAN$29”. Or you may contact Josh Ivy directly at josh@jbqs.com or 626-797-3074.

Comments or questions?
Please contact: Mick Zellner 608-274-1940 continuing-ed@metastar.com


October 19, 2017 @ 8:00 am
October 20, 2017 @ 5:00 pm
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2909 Landmark Place
Madison, WI 53713 United States